FAQ
Shipping
You can expect your DrFootman Custom Feet order within 2-3 weeks. Learn more in Shipping
How do I wear my orthotics?
1. Check if your shoe has a removable insert or liner. If so, remove that first before inserting the new Custom orthotic, unless instructed differently.
2. Place your new orthotic inside the shoe, sliding it in until the orthotic sits flat and snug within the shoe.
3. Reach your hand inside the shoe and feel the top cover in the toe area to make sure its lying flat and is not folded.
4. If the orthotic is too long causing the topcover to fold or buckle at the toe area, present to DrFootman retail locations for orthotic trimming instructions/questions.
Wear your orthotics for up to one hour the first day, two hours the second day, three hours the third day, etc. You may wear them more if comfortable or less if necessary.
Shoe construction will affect your orthotics; they function most effectively in closed shoes rather than step-ins. When purchasing new shoes, bring your orthotics to ensure proper fit.
Concerns with my orthotics
If your orthotics cause pain before you have worn them for the scheduled period, remove them. On the second day, do not attempt to increase the wearing time. Then resume your schedule the following day, increasing the wearing period one hour per day.
We suggest wearing stockings or socks to minimize the possibility of skin irritation. If skin irritation continues, book an appointment and bring in your orhtoics for one of our experts to evaluate the issue.
Occasionally the orthotics may squeak in your shoes. This can be eliminated by lightly dusting baby powder into the shoes. Additionally, you can add surfers wax or spray adhesives to the bottom surface of the orthotics.